Maxol’s Brian Donaldson and PDI’s David Anderson on AI, Customer Experience and the Road to 2030

What will the convenience store of 2030 look like? In this exclusive discussion, Maxol CEO Brian Donaldson and PDI Technologies’ David Anderson share their views on the investments retailers need to make today, the realities of AI adoption, and how retailers can differentiate in an increasingly competitive market. From Maxol’s flagship Long Mile Road site to the emergence of AI agents in forecourt retail, the pair explore the trends, technologies and customer expectations set to shape the future of convenience over the next five years.