Charging ahead: How Shell and BYD Are redefining the EV experience

Shell Recharge, Bao’an Airport, Shenzhen, China was recognised as the “Best EV Hub in the World” 2025, but the real story lies beyond the award. What’s emerging is a blueprint for future mobility: one where energy, retail, and customer experience converge.

At the centre of this transformation is a collaboration between Shell plc and BYD Company, a partnership that signals how the EV ecosystem is evolving from infrastructure into integrated, experience-led destinations.

The site features 258 charging points, including ultra-fast 480kW chargers, serving more than 3,000 customers daily, 24/7. Uptime exceeds 99%, with a charging success rate above 95%, making it one of the world’s most reliable hubs.

Beyond scale and performance, the partnership adds depth. BYD brings a large and growing EV customer base and technical expertise, while Shell contributes global mobility experience. Together, they deliver a seamless, end-to-end customer journey, showing that successful EV infrastructure is as much about integration as it is about capacity.

China’s EV market provides the perfect proving ground, with adoption accelerating annually. The hub demonstrates how thoughtful design and collaboration can transform a charging station into a model for the future of mobility.

Following Dan Munford’s recent visits to Hong Kong and China, filming with Shell and BYD for this film, and attending the recent NACS Convenience Summit Asia—GlobalConvenience.com is excited to continue watching developments from this market and share insights as the EV and mobility sector evolves.