Significant transformation is taking place across the fuel and convenience retail ecosystem, from inflation and workforce challenges to changing consumer behavior and the increasing reliance on innovative technology. Seven global … read
A common scenario takes place at c-store businesses everywhere. A business leader hears about a widespread security vulnerability that’s big enough to make the news. When that leader checks with … read
For most small businesses, the rapid increase in ransomware and similar cyberthreats has quickly outpaced their ability to address those threats. There are several reasons for this predicament, but two … read
Consumers and retail executives are still facing a significant disconnect when it comes to their views on sustainable shopping. While consumers are increasingly demanding more choice, many retailers are taking … read
As today’s top news stories reflect, global conflict and other international crises can severely impact fuel pricing. And sometimes it can feel that they come without any warning. While fluctuations … read
One of the first-and most impactful-lessons we learned from the COVID pandemic was the stark contrast between the businesses that thrived and the businesses that barely survived or disappeared altogether. … read
Foodservice is one of the top three convenience drivers in 2022. As more consumers demand a wider variety of fresh and healthy options alongside all-time classics like pizza and hot … read
In a world of limited resources and unpredictable consumers, optimizing your marketing strategy and spending can make a major difference in your end result. But how do you know if … read
Weigel’s Farm Stores (Weigel’s) operates a chain of convenience stores in East Tennessee. From its humble beginnings in 1931 when it began selling raw milk produced from its “herd” of … read
The very mention of “rip and replace” is a painful thought for any business. Legacy systems or even good-old spreadsheets are oftentimes too comfortable and therefore hard to give up. … read
Most businesses now need to worry about cyberthreats as much as they do about industry competitors. That hasn’t always been the case, but it has become the norm in just … read
Written by Sin Hin Wong, Managing Director & VP Sales, APAC at PDI Software. When you consider the core challenges facing convenience and fuel retailers – rapidly changing consumer behavior, … read
The convenience retail market has always been prone to rapid shifts, driven by short-term factors such as pandemic-related lockdowns and long-term factors such as the growing focus on personalized consumer … read
For more than 37 years, PDI has helped convenience retailers and petroleum marketers transform their business and thrive with a broad solutions portfolio. PDI is at the forefront of industry … read
In 2012, Harvard Business Review published an article entitled, “Data Scientist: The Sexiest Job of the 21stCentury.” While the accuracy of this designation at an organizational level may vary with … read
Not every company is ready or able to hire a full-time data scientist. For many, the wisest decision is to outsource this skill; however, adding this degree of separation may … read
When it comes to labor, convenience retailers are being squeezed by soaring costs while dealing with high turnover rates. Even as c-store operators allocate a significant portion of their budget … read
Brandon Logsdon Loyalty programs’ long-standing emphasis on earning points has relegated the relationship between brand and customer to a transaction. In 2020, with loyalty programs giving consumers more choices (and … read
By Niels Skov and Marc Ramsdale What happens when the impact of an unexpected explosion at a remote oil facility can be felt across the world at the local neighborhood … read
The year was 1989. The fall of the Berlin Wall signaled the beginning of the end for the Cold War, and an eruption of student-led political activism in China culminated … read
Consumers face so many choices, whether it’s credit cards or cable channels or convenience-store brands. No wonder they’re hard to engage with. If you’re a convenience retailer, how can you … read