Oman Oil Marketing Company ‘OOMCO’, is transforming its non-fuel retailing operations across five key touch points and delivering a strongly unified and differentiated customer experience that is meeting motorists and … read
ENOC Managing Director for Retail, Zaid AlQufaidi joined us on Shop Talk LIVE to present a fascinating insight into their ‘Service Station of the Future’ watch the episode here. ENOC … read
Russian retail – some unique characteristics Modern retail in Russia is still quite new and developing especially in the regions, but today I can say that it is quite unique … read
As the Indian conglomerate Future Group wins approval from market regulators to sell its retail businesses to Reliance Retail, Fiona Briggs speaks to Future Group’s head of strategy & communication, … read
Tobias Wasmuht, SPAR International managing director, reflects on SPAR’s ability to leverage its global network, a unique position from which to employ a strategy of continuous innovation. SPAR operates in … read
Trackernomics provides retailers with the data they need to optimse their store networks, store formats and product and service solutions. Craig Phillipson, founder of international retail consultancy Shopworks says, “Trackernomics … read
In this episode of Shop Talk LIVE our panel each advocate for why ‘their’ store represents the most important trends of 2020. Our global audience voted for the winner from … read
Site layouts and store designs are evolving as chains incorporate app-driven carhop and drive-thru services, dramatic architectural changes, EV charging stations and more, notes Joseph Bona in online presentation for … read
The crisis has accelerated the digitisation that was already going to redefine retail, food and mobility businesses in the 2020s. The tech revolution underway will change our economies. In this … read
Recorded live on Thursday 8th October 2020 Convenience retailers need to adapt their operation to meet significant changes in consumer behaviour. There is also a major format shift from city … read
Convenience retailers, like REWE Group in Germany are committed to a continuous quantitative and qualitative development of convenience retail propositions in response to the growing market opportunity, particularly amongst time … read
While the UK government has struggled with the concept of ‘track and trace’ for its planned Coronavirus contact tracing app and now turned to tech giants Apple and Google for … read
Recorded live on Friday 19th June 2020. Dan Munford hosted a Shop Talk LIVE exploring the future of forecourt design, new ideas for store layouts and a forward-focused store design … read
Former NACS chairman Dave Carpenter, president and CEO of JD Carpenter Companies Inc., a 7-Eleven franchisee, discusses dealing with the coronavirus at store level and the inspiration for its latest … read
David’s Kitchen, the Scottish convenience store retailer, is pushing the boundaries with its latest store opening in Kirkcaldy. Occupying 3,200sq ft, the store blends grocery and foodservice with on-site kitchens … read
Puma Energy is firing on all cylinders with a new retail strategy and ramped up expansion plans. There are also numerous new initiatives either in the test phase or rolling … read
When I visit my local neighborhood pharmacy, I can’t help but notice that there is never more than a handful of cars in a very large parking lot, and some … read
On the Run (OTR), part of the Peregrine Corporation, is scaling up in its home state of South Australia and extending its footprint into two more eastern states. The family-owned … read
Experience is becoming the new table stakes in convenience retail, according to Joe Bona, president of New York-based global design and consulting firm, Bona Design Lab. While online is admittedly … read
Circle K is rolling out its latest store concept across its nine markets in Europe (Denmark, Norway, Sweden, Estonia, Latvia, Lithuania, Russia, Poland and Ireland), focusing on the customer experience … read
ENEX Chile was named Store of the Year in the prestigious 2019 Retail Design Institute Awards. The award-winning design for the Upa! convenience store was created by the New York-based … read