Q8 Denmark’s multi brand smart kitchen is a revolutionary new concept
This is a total reset to the way we think about foodservice in convenience retail, it’s worth setting aside the time to watch this episode of The Future of Convenience webinar.
Strategy & Innovation Food Manager at Q8 Denmark, Martin Stilhoff together with Daniel Baven, Noahs Global CEO, present a deep insight into this game changing partnership which is creating significant interest throughout our industry.
Plus, in his presentation titled ‘Space, the final frontier’, Craig Philipson, Shopworks MD, explores the future of network, site and format optimization for fuel and convenience retailers.
Craig co-hosts the episode alongside Dan Munford, Insight Research CEO, and they are joined by Anthony Wysome, Senior Consultant at Insight Research, towards the end of this informative episode as they discuss innovation in Drive-thru.
Q8 Denmark and Noahs Global partnership
In their presentation, Martin and Daniel explain the strategy and concept of Noah’s kitchen, which they refer to as ‘The Spotify’ of food. The technology is the enabler which allows Q8 to significantly broaden their existing customer base while the concept provides multiple branded offers all from within one multi purpose kitchen located in this refitted store at their Q8 Rødovre site in Denmark.
Effectively it’s a ‘dark kitchen’ for customers who order via aggregator delivery apps, while for the customers visiting the site the in-store experience is modern and vibrant with a personal touch including a view into the kitchen.
The quality and variety of the menu raises the bar, and extents the offer into the evening, beyond the more traditional breakfast and lunch trade where convenience retailers are often strongest. Of the more than 5,000 customers, in the first 3-months since opening more than 50 percent have ordered after 16:00 – either via a delivery service or directly from the store.
Martin shares the results in his presentation which are as impressive as their ambition, as they plan to roll the Noah Kitchen concept out to more sites. Daniel talks about the technology, the kitchen and menu concept – the video below provides a pre-view of whats in their presentation – it’s worth setting aside an hour to watch this episode as we bring you the future of convenience retail.
