Joseph Bona: The success of the industry lies in adapting and innovating

In response to Roy Strasburger’s insights into the future of the convenience industry, Dan talks to retail formats expert Joseph Bona about the long term prospects and how the industry will succeed.

“The fundamentals are still in place for our industry to do well and continue to thrive and prosper”

What key strengths remain for the industry long term? During the migration to EV, the fuelling component will force retailers to rethink strategies but the idea of convenience is still really focused on ‘what I need now’, ‘at this moment’ and technology is the game changer for this.

Who is exemplifying the future now? Joe shares his recent experiences and comments that those experimenting with the best of their offer now are putting themselves in good stead for the long term future, whether that’s part of their planning or not.