The changing shape of UK and Irish food retailing

Global Convenience | 4 Nov 2020

Significant changes in behaviour and new consumer needs have created format shift and new market realities for food retailers.

In this edition of Shop Talk LIVE we consider immediate, short term responses and then compare them with the longer term strategic conclusions.

The Program

This episode is broken up into segments as follows, with Dan Munford as the host.

  • Presentation from Fri-jado CEO Laurens Engbers on food to go trends and how they helped Morrisons maximise display area and increase product visibility at its Market Kitchen store in Manchester. What are the challenges of introducing hot food into small formats?
  • Presentation from Scott Annan in which Scott reveals which store is his #1 roadside retail location globally, talks about home delivery and the importance of getting out on the road through the pandemic.
  • Panel discussion with Noel Keeley, Group Chief Executive Officer at Musgrave, Gavin Rothwell of Food Futures and Scott Annan of Blue Ananta.

Our talking points include:

  • What impact has COVID had on shopping patterns and trends in Food retail?
  • How has the pandemic impacted your business?
  • Looking over the longer term and beyond COVID, what food changes and trends do you anticipate?
  • Do you believe the shift toward online delivery will be a long-term trend in the grocery/convenience retail space?
  • How has your sustainability agenda been impacted by COVID?
  • How do you think shopping habits will change this Christmas?

Watch on demand – visit page.

Virtual Tour Pre-Watch

Morrison’s Market Kitchen

Ahead of our webinar all registered STL attendees had the chance to make a virtual visit to one of the most exciting new food formats to come along in some time – the brand new Morrison’s Market Kitchen store in Manchester, UK.

The store is a highly credible foodservice focused development, featuring a dedicated production kitchen, simple operations, superb hero counters like “Char + Smoke” and a genuine all day appeal.

If you’d like to request a link to this virtual store visit let us know – contact

Thanks to our Shop Talk LIVE supporters: Fri-Jado, Liquid Barcodes, Shopworks and Bona Design Lab.

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